Policies and regulations - ChangeCoins

Before using the Service, the User needs to read this privacy policy and accept its terms. At the same time, using the Service implies that the User accepts the terms of this Privacy Policy.

This Privacy Policy establishes the rules for collecting, storing, disseminating, and protecting personal information received from Users.

This Privacy Policy applies to all Users.

The User gives their consent to the Company for the processing of personal data provided during account registration.

The User gives Us their consent to process personal data provided in cases specified in the AML Policy, the text of which is constantly posted on the Website at https://changecoins.io/site/aml:

• full name;
• date of birth;
• place of birth;
• number and series of identity document;
• image (in the form of a scanned copy of the photograph on the identity document);
• residence address;
• bank details or account details opened with electronic money operators;
• transaction information.

The User gives their consent to the Company for processing the information obtained by https

• server upon accessing the Website, and the subsequent actions of the User:
• IP address;
• type of User's operating system;
• internet browser data;
• pages of the website visited by the User.

If you contact the Service, you give us your consent to save all correspondence with you.

We use cookies to recognize your browser or device, learn more about your interests, and provide you with essential functions and services, as well as additional purposes, including:

• recognizing you when you sign in to use our Services;
• tracking your specified wallets to improve the user experience;
• tracking the process of transaction initiation;
• preventing fraudulent activity;
• improving security;
• reporting. This allows us to measure and analyze the effectiveness of our services.

You can manage cookies in your browser settings. The "Help" function in most browsers will tell you how to prevent your browser from accepting new cookies, how to notify the browser when you receive a new cookie, how to disable cookies, and when cookies expire. If you disable all cookies in your browser, neither we nor third parties will transfer cookies to your browser. However, if you do so, you will have to manually set some settings each time you visit the Website, and some functions and Services may not work at all.

Processing of personal data means recording, organizing, accumulating, storing, refining (updating, changing), retrieving, using, transferring (distributing, providing, accessing), anonymizing, blocking, deleting, removing personal data that do not fall under special categories and do not require the user's written consent.

Processing of personal data is carried out in accordance with the rights and privacy provisions in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and our processing will be conducted in accordance with the GDPR.

We process Personal Data as the Controller, as defined in the Directive and GDPR.

The information provided by the User is used by the Service solely for the purposes of:

• user registration and user account management;
• user identification according to the Agreement;
• fulfilling the Parties' obligations under the Agreement;
• user identification in accordance with the AML policy;
• establishing and maintaining communication (including responding to user inquiries);
• sending information and other messages to the User's email address;
• improving the quality of service and updating the Service.

The Service makes all possible efforts to protect the information provided by Users from unauthorized use, restricting access to Users' personal data for Service Employees and Partners, and applying strict sanctions for violating the confidentiality of such data.

The Service guarantees that the information provided by Users is not combined with statistical data, not provided to third parties, and not disclosed, except in cases provided by this Policy.

The Service does not sell or transfer information about Users separately. Such information may be transferred only in the case of partial or complete reorganization of the Service.

According to the jurisdiction, the User must be at least 16 years old, or he must have another age of majority, according to the law of his country.

The Service has the right to conduct statistical and other research based on anonymous data.

The Service has the right to provide access to User information to third parties if such transfer is necessary for the Service to provide services in accordance with the Agreement.

The Service has the right to provide information about Users and their operations to competent government authorities if the Service considers such an operation unusual or suspicious.

The Service has the right to provide User information to third parties to identify and prevent fraudulent activities, to resolve technical or security problems.

The User has the right not to provide personal information to the Service. In this case, the User understands the restrictions that such refusal leads to.

The User can delete or change personal information at any time by contacting the Service at customer support at https://changecoins.io/site/faq or in the support chat.

The User can cancel account registration at any time provided they input their account details.

The User can revoke consent to personal data processing at any time by sending the Service a corresponding notice.

The Company stores your information only as long as necessary for the purposes outlined in this policy. We will store your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

The User can request the deletion of personal data. In this case, the User's requests may be fulfilled by deleting personal data to the extent permissible by applicable laws and regulations. In some cases, we are required to retain your information according to legal requirements.

The Service reserves the right to make changes to this Policy. The new version of the Policy comes into force from the moment it is posted on the Website at https://changecoins.io/privacy. Continuing to use the Website after the publication of the new version of the Policy means its acceptance by the User. In case of disagreement with the terms of the Policy, the User should not continue using the Service.